

In the afternoon I had a phone conversation with a worried Natasha, who is still trying to legalise her position in Portugal. She’d been contacted by the immigration department and told that she had no chance of getting a residence visa unless she obtained a new work contract from me, raising her income to the national minimum wage. She was given three days to hand the required documents in to the government offices in Faro.
The evening was spent trying to help a neighbour work out why his internet link had failed. The puzzling part was that his service provider had no record of his contract, even though he was paying monthly for the service. We eventually got it sorted out. It was one of those Portuguese situations, so complicated that their telling requires its own chapter. I’ll spare you. The toughest bit was getting through to a help-line operator; the ISP computer didn’t recognise the home phone number that we had to key in – and kept us in an endless loop.
Next day I got a call from Barclays public relations in Jersey in connection with a complaint that I made months ago. The bank had failed to pay me due interest, a failing that puzzled the clerk whom I eventually got through to at the time. (Callers typically have to wait for 10 to 15 minutes while the call centre computer repeatedly assures them that they will be attended to by “an account executive” ASAP.)
The public relations woman was contrite. She said the interest owed would be paid promptly. The interest, I told her, was the least of my complaints. It was bank’s ridiculous call-waiting times that drove me to close my account. She promised that this complaint too would be looked into. I’m not holding my breath.

Next morning, Natasha sent a text saying that she had missed the bus to Benafim – not for the first time. Young Alex keeps her up late and, as a consequence, she struggles to get him up and off to the crèche in time. I advised her to take the lunchtime bus instead – which she did. Not that she got much work done in the afternoon; the pair of us spent most of it with an accountant, drawing up the required new work contract.
This contract will not affect Natasha’s real wages but it will sharply raise the related social security payments. She filed the papers with the Financas and the Social Security offices and we then ran her into Faro to present the duly stamped and approved documents to the authorities. An official rang me to check that it was all kosher. I assured him that it was. Now we wait; her prospects look good.
We joined David and Dagmar at the cinema to see the new Brideshead Revisited. It was ok in a slow period drama way. I drifted off for a while, an interlude that didn’t seem to spoil the film. The Portuguese subtitler mis-read much of the dialogue – translating expressions such as “still” (meaning “even so”) as “calm”. There were just a handful of people in the cinema, most of them English-speaking, so it didn’t much matter. Local audiences prefer action movies.
I’ve been suffering from a dodgy tooth and waiting for my dentist to make an appearance. He is an itinerant South African who lives some 400 kms away in Spain and divides his time between surgeries in three countries. On the day of the appointment, his receptionist called asking me to come in early. The problems required double root canals and new crowns. The bill hurt more than the drill.
One thing to be said about the dentist is that he doesn’t hang about. His assistant can hardly stay up with his requests. He said he wanted to get back home to Spain that afternoon – about a 2.5 hour drive he reckoned. That’s really moving. I’d noticed the Porsche parked outside the surgery. Clearly, dentists are not feeling the pain.

Tooth or no tooth, I have remained partial to the occasional piece of chocolate. Waking from a siesta one afternoon, I spied a small Kit Kat bar in a basket on the dining room table. It was just what I felt like. I made a neat slit in the wrapper and considerately removed half the bar, leaving the rest for Jones (not that she would ever consume half a bar). Then I thought no more about it. A day or two later we came across neighbours who thanked Jones for a gift she had taken them but expressed their puzzlement at getting half a Kit Kat. The light dawned. We’ve bought another Kit Kat to present them with the other half.

