
On Thursday I got a “please help” call from Olive, an elderly friend who, with husband John, spent some months with us at the Quinta while building a house on the far side of Almancil. She couldn’t get on to the internet – the sort of problem that’s plagued me only too often. Portuguese helpline technicians are generally good at sorting these things out – if one can get through the maze of “press 1 for this and 2 for that” prelude before arriving at a real person. Fluency in Portuguese helps enormously.
When we did finally reach a technician, he resolved problem in seconds. A minor change to the software configuration did the trick – although it wasn’t clear to me why the system had functioned happily for years with the old configuration.
The following day, I had another call from Olive to say that the system was down again. Once more I went round. This time, the technician, when we reached him, apologised that the error had been on their side – and put it right. (So far, it appears, so good.)
From Almancil I continued into Faro to visit Vodafone. Jones’s newish mobile phone needed repairing and I had a question concerning some functions on mine. Much to my annoyance I discovered that the 2-year guarantee on her phone didn’t cover the repair. “The phone was broken,” the young Vodafone lady informed me and the guarantee didn’t cover breakages. The breakage in question was the failure of the recharging unit, which no longer allowed the insertion of the fine plug-point. Reluctantly I signed the fixit agreement, drafting an angry letter in my head to Nokia as I did so.
To discuss my own query I had to wait nearly an hour for the Vodafone guru; his time was being taken up by an English couple whose mobiles weren’t performing as they should have. They would walk away, only to rush back with a repetition of whatever was upsetting them. Eventually I got the man’s attention. In a few seconds he explained what I should have been doing and wasn’t. So easy when you know how. (No amount of googling or scrutinising the manual had helped.)
Horacio the builder came around one evening to settle up his bills for the fossa repairs over a fine glass of whisky. We were lucky to have done the bulk of the work before the year’s end because both VAT and prices have risen since (as the government tries to balance its shaky books). He’s due back this coming week to erect a couple of pillars and put up gates at the tractor entrance to the property.

But the excessive moisture from all the rain swelled them and they lifted.
I had the very devil of a job freeing them and getting them to lie flat again. They are now all firmly screwed down.
The hard work will be routing an outflow pipe some 40 metres across the garden from the unit to the fossa.


Two romances appear to have been nipped in the bud and there’s no happy ending in sight. At least there’s lots of space for creativity in the second series, due out this year.
The sun is due to return this coming week. That will be very nice. We are both fans of the rain but, as mother frequently pointed out to me, one can have too much of a good thing – and I think we probably have.
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